Return/Exchange Policy

If you would like to return/exchange your item, please contact customer support via email at support@customcutsjewelry.com You can return or exchange your order within 14 days of being delivered. You must deliver back your order in the Original Package Delivered to us in order to be processed to return/exchange. After we have received your order than it will go through our inspection department and if it does not pass the inspection department your order is going to be rejected to return/exchange.